Career Opportunities

WE ARE CURRENTLY RECRUITING FOR THE FOLLOWING POSITIONS:

We are always looking for enthusiastic, competent and professional staff and trades personnel to join our existing team who have experience in social housing and public sector maintenance and refurbishment works. We are currently recruiting the following for positions across East Anglia and the East Midlands areas and would be particularly interested to hear from local people living within the Nottingham, Lincoln, Leicester, Northampton, Cambridge, Peterborough, Norwich, Ipswich and Colchester areas.

SENIOR REPAIRS ADMINISTRATOR

Location: Wisbech, North Cambridgeshire

£ Negotiable

Foster Property Maintenance (FPM) delivers market leading property services to the affordable housing sector within many regions of the country. Our clients in the main comprise housing association landlords and local authorities.

We have a Response repairs and maintenance arm of our business that for our clients specifically provides a range of reactive repairs services, voids works services, plus a 24/ 7/ 365 out of hours’ emergency call-out package.

This is an exciting time for FPM as we continue to make progress with additional investment and service improvements for our clients.

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We are seeking an experienced individual to supervise our Customer Response Centre (CRC) in a ‘team leader’ capacity. This Response Centre is a small administrative team which carries out our repairs works orders administration, customer and client relations plus performance monitoring and management.

The Senior Repairs Administrator will be responsible for the day to day supervision of this team, and with it the administration process of dealing with the repairs works orders sent from clients, from initial receipt by us through to job completion and closing.

The successful candidate will need to

• Work on their own initiative whilst also being a good team member with a high level of team working skills
• Have a basic level of technical or other skills related to property maintenance
• Have very good communication skills and a professional customer care approach, particularly in relation to phone call and email handling, both with client representatives, residents of clients and internal colleagues
• Be trained to a basic level in the standard range of software packages, with quick and accurate computer skills
• Be well-organised and have a professional approach to work
• Have sound decision-making skills
• Have an ability to operate in a fast-paced environment and to cope calmly, accurately and well with work-related pressures
• Show a flexible and adaptable, can-do attitude
• Have pride in their work and a keenness to achieve the highest performance
• Show an aptitude for learning new skills

This is a new position in a new team structure, with all the exciting opportunities a new post creates.

In summary we are looking for someone who can

• Supervise staff well and be a good team leader
• Has skills in office administration
• Has some technical knowledge and/ or repairs and/ or building maintenance skills
• Can think and act innovatively to continuously bring about better ways of working, greater efficiency and value for money

We are open to candidates from the commercial, public or social housing sectors.

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Please email your CV to Jane Frost or Sarah Nanson, who you can also contact for an informal discussion or further details on 01945 586999.

This advert placed on: 16 May 2012

Closing date: there is no closing date at present – candidates are advised to make contact as above

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OFFICE & CONTRACT ADMINISTRATOR - IMMEDIATE START!

Based from our Needham Market Office, supporting our Southern Region Operations

Key purpose of the role is to provide administrative support to the Regional Office, Operational Staff and Contracts we are delivering, including day to day administration for specific planned and responsive works contracts and communicating with our Clients, Customers, Suppliers whilst maintaining all relevant records accurately and effectively.

To apply please email a copy of your current CV and covering letter to Jane Frost  

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RESIDENT LIAISON OFFICER - IMMEDIATE START!

Based from our Norwich Office

The role of the Resident Liaison Officer is a vital one.  For many residents you will be the first person they meet from Foster Property Maintenance (FPM).  Through your words, actions and commitment to providing excellent service, an impression of the company will be formed in the minds of our customers that will directly reflect on our good name. You will facilitate the smooth running of projects by building and maintaining positive relationships between the residents, tradesmen, client representatives and the FPM team. It is FPM’s belief that your role is one of the most critical within the site team, as achieving excellent customer relationships is a main route to repeat business. The role will report directly to the appointed Contract Manager.

To apply please email a copy of your current CV and covering letter to Jane Frost  

Closing date: No closing date at present; candidates are advised to make contact as above

Job Role Descriptions are available for the above positions. Please contact the named person next to the position you are interested in applying for to request a copy.   

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Sub-Contractors / Sole Traders

Are you a Sub-Contractor or Sole Trader that would like the continuity of term contract work? If so we would like to hear from you. We have a number of large term planned and responsive repair contracts across East Anglia and East Midlands area that require any of the above trades or package works. If you consider your services to be of interest to us then please do not hesitate to contact the persons below initially for an informal discussion:

We are particularly keen to hear from you if you specialise in:

IMMEDIATE START - LINCOLNSHIRE AREA - Kitchen & Bathroom, (inc DDA) Upgrades

IMMEDIATE START - SOUTHERN REGION - MULTISKILLED OPERATIVES - 24/7 Response Repairs, Maintenance & Voids

Electrical Upgrades & Rewires, Heating Systems & Boiler Replacements, Kitchen & Bathrooms Upgrades, (inc. DDA/ Level Access Showers), and Finishing trades - All Areas

Trades Include:

• Multiskilled Operatives - Responsive Repairs, Maintenance & Void Refurbishment (Suffolk & Essex)
• Multiskilled Kitchen Fitters (All Areas)
• Multiskilled Bathroom Fitters (All Areas)
• DDA/ Level Access Shower Fitters (All Areas)
• Plumbers (All Areas)
• Plasterers (All Areas)
• Tilers - Wall & Floor, inc. Sheet Vinyl Floor Layers (All Areas)
• Painters & Decorators (All Areas)
• Electricians (17th Edition) (All Areas)
• Electrical Test Electricians (2391) (All Areas)
• Electricians: Part P qualified-with experience of installing air source heat pumps and Solar PV (All Areas)
• Heating Engineers: Boilers & Heating Systems (Gas Safe/ Hetas/ LPG) (All Areas)
• Heating Installers/ Engineers: with experience of installing air source heat pumps and heating systems (All Areas)
• General Builders/ General labourers (Norfolk & Suffolk)
• Groundworkers/ Bricklayers (Norfolk & Suffolk)

CSCS card and 5+ years experience.

Please apply by forwarding your CV or by completing an application form available from our website and sending to enquiries@fpm-ltd.co.uk. Hand written application forms should be sent for the attention of Natalie Newby at our Wisbech Head Office.

or

Installers required for Air Source Heating and Solar PV installations throughout East Anglia. Please e-mail a copy of your current CV to natalie.newby@fpm-ltd.co.uk.

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