We are a family run company with over 30 years experience of working with local authorities, registered social landlords, public bodies, utilities and private companies.

Resident Information

Customer Service is at the heart of the Foster Property Maintenance ethos. Our experience gained since 1976 when the business was established, has developed a culture that understands the issues of working on clients' properties and customers' homes i.e. residents, leaseholders, private owners, often whilst occupied.

We are always aiming for the highest levels of workmanship, best practice, best value and customer satisfaction. As a company, we recognise that our success depends on developing our services to meet customers' requirements and expectations so we value the importance of listening to all our customers and clients. Our culture, ‘The Foster Way’ was developed with the help of our Clients and customers in conjunction with our own interpretations of their expectations. At Fosters, we never stand still and are continuously learning new working practices, adapting our existing techniques and adding service enhancements to our offering, hence our culture is a working document that is constantly being updated and improved.

Recognising our commitment to customer service, all our employees, sub-contractors and associates regard themselves as ambassadors of Foster Property Maintenance Company and will act accordingly. We employ full time Resident Liaison Officers who form an integral part of our site teams and report directly to the our site management ensuring all issues are highlighted from shop floor to top floor at every stage of our work. This forms a part of our induction training when a new employee joins us. Our track record is further reflected, but by the feedback we receive from our customers and clients regarding the works that we have carried out for them either in their homes or on behalf of their landlord. As a result of ‘The Foster Way’, we see so many of our customers and clients returning to us because of the quality of service that we offer and consistently achieve.

In the event of you needing to contact us, please use the following numbers:

Our Normal Office Working Hours are 07.30am – 5.30pm Monday to Friday. In the event of an emergency outside of normal working hours, you can also contact us using the following number identified (24hrs / 7 days a week)